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Friday, Mar 29, 2024

Voice Print Acquires Call Center Management Firm

Voice Print International has acquired a privately owned call center management provider, the company announced Monday. The purchase of Syntora Inc. allows Camarillo-based Voice Print to equip call centers with tools that improve workforce performance, build customer loyalty, minimize risk and ensure regulatory compliance, the company said. Syntora’s technology reduces contact center operational costs by an average of 10 percent, the company said. “We’ve worked with Syntora for years and have developed an appreciation and respect for their remarkable reputation and unique vision,” said Andrew Marsh, founder and president of Voice Print International, in a statement. “In addition to their technological innovations, Syntora has a proven management team with core values we share. We have very exciting plans for the future and look forward to expanding and enhancing our product suite.”

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