With the pandemic, family companies have turned for help to federal programs. For example, Madelyn Alfano, owner of Maria's Italian Kitchen in Van Nuys, credits a good relationship with her bank in helping her secure funds from the Payroll Protection Program.

"In hard times, if you've been loyal to your vendors, they'll be loyal to you", Alfano told the Business Journal in this Special Report. "Banking is the same way."

Read the full story in the August 31 issue of the San Fernando Valley Business Journal.