Farmers Insurance has promoted Rob Howard to the position of chief claims officer, effective June 11. Howard joined the Woodland Hills-based insurer in 1987 as a claims representative in St. Louis, Mo. He relocated to Southern California in 2000. Since 2014, he has worked as head of claims shared services. “Rob has a deep knowledge of claims, driving positive results for the company throughout his decades of service with Farmers,” Chief Executive Jeff Dailey said in a statement. Farmers Insurance has more than 19 million active individual policies nationally, sold and managed through the efforts of more than 48,000 agents and 21,000 employees.