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Saturday, Jun 3, 2023

Patient Survey Ranks Valley-area Hospital Satisfaction

An online patient survey of California medical centers released Wednesday found that just three out of nine participating Valley-area hospitals were ranked as “superior.” Calhospitalcompare.org, a project funded by the California HealthCare Foundation and California Hospital Assessment and Reporting Taskforce, found that only Providence St. Joseph Medical Center in Burbank, Providence Holy Cross Medical Center in Mission Hills and Kaiser Permanente Medical Center in Woodland Hills achieved rankings above the statewide average. The lowest rankings went Simi Valley Hospital, Northridge Hospital Medical Center and Kaiser Permanente Panorama City. The project asked patients from 209 California hospitals that volunteered to participate in the program to rank service and care on a 100-point scale. The site lists the following stats for the nine hospitals: Providence Holy Cross: 88 Providence Saint Joseph: 87 Kaiser Permanente Woodland Hills: 84 Glendale Memorial Hospital & Health Center: 74 Glendale Adventist Medical Center: 73 Henry Mayo Newhall Memorial Hospital: 73 Northridge Hospital Medical Center: 71 Kaiser Permanente Panorama City: 68 Simi Valley Hospital: 60 Statewide average: 79

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