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Monday, May 16, 2022

JB Office

JB OfficeHeadquarters: ChatsworthCEO: Julian De SalayBusiness: Toner & office supplies2019 Revenue: $5.5 millionNotable: Network of 93 warehouses for quick delivery.Growth: 168%Toner cartridges, office supplies and janitorial products are generic, but JB Office has found a way to leverage easy ordering technology and logistics to separate the company from its competitors.The business model hinges on meeting three needs: low prices, great service and fast delivery.

“We’re not a cookie cutter.” Chief Executive Julian De Salay told the Business Journal. “We work with businesses to find the right solution, the right price for them. Typically, that ends up being good business all around for both parties.”Between 2017 and 2019, the Chatsworth company logged revenue growth of 168 percent.De Salay said much of that acceleration was due to proprietary computer programs coded by his team. “It’s shedding light on opportunities the naked eye couldn’t see. … That’s been helping us grow tremendously.” On the delivery issue, JB Office has developed a network of 93 warehouses in the U.S., with many of those locations through partnerships with wholesale and fulfillment companies including Essendant, S.P. Richards Co. and Synnex. The goal is for orders to reach customers in two business days.De Salay said the coronavirus has created persistent supply chain problems for JB Office but hasn’t stopped growth.

In fact, the company has doubled its workforce from six to 12 in the time since the pandemic began.“Believe it or not, it’s not even due to PPE (personal protective equipment). It’s just business basics. We’re doing a better job filling the holes where other people have left off,” De Salay said. – Andrew Foerch

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