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Service Titan Opens Office in Utah

Software developer ServiceTitan will open an office in Salt Lake City to fuel its growth.The Glendale company develops software that is used by home and commercial services companies such as plumbers and electricians. The company said its new office will serve multiple functions, including as a global center for ServiceTitan customer support.The company has tapped Kim Park, vice president of global customer support, to lead its initiative to hire customer-experience talent in the region.

ServiceTitan has more than 1,600 employees in four offices. In addition to the Glendale headquarters, the company has offices in Atlanta; Columbus, Ohio and Yerevan, Armenia.Ara Mahdessian, co-founder and chief executive of ServiceTitan, said that he was excited to bring Park aboard to launch the customer support center so the company can continue to serve its customers.“Making our customers wildly successful is core to our DNA at ServiceTitan. It drives every decision we make from our products to our services and beyond,” Mahdessian said in a statement.

A long-time Utah resident, Park bring more than 15 years of experience growing and scaling customer support organizations in the Salt Lake City region.

“I’m proud to join ServiceTitan to lead the customer support team into the future,” Park said in a statement. “Our primary focus is on our customers’ success, and the investment of the new center of excellence in Salt Lake City is a powerful declaration of our commitment to them.”

Mark Madler
Mark Madler
Mark R. Madler covers aviation & aerospace, manufacturing, technology, automotive & transportation, media & entertainment and the Antelope Valley. He joined the company in February 2006. Madler previously worked as a reporter for the Burbank Leader. Before that, he was a reporter for the City News Bureau of Chicago and several daily newspapers in the suburban Chicago area. He has a bachelor’s of science degree in journalism from the University of Illinois, Urbana-Champaign.
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