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Thursday, Feb 22, 2024

ServiceTitan Allies With Carrier

ServiceTitan has partnered with Carrier Global Corp. to provide its service contract software for the Carrier and Bryant air conditioner brands in the United States. Terms of the deal between ServiceTitan of Glendale and Carrier, a global provider of heating and air conditioning systems along with fire, security and building automation technologies, in Palm Beach Gardens, Fla., were not disclosed. The agreement will provide residential contractors for Carrier and Bryant access to software that streamlines workflows and apply big data to help improve sales opportunities and accelerate business growth. ServiceTitan’s product is designed to streamline operations for residential plumbers, air conditioning companies, electricians and other home service professionals. The software includes tools for dispatching technicians to work sites, invoicing and managing customer relations. ServiceTitan Chief Executive Ara Mahdessian said the announcement was not just about another collaboration as his company, Carrier and Bryant all have a passion for empowering contractors through technological innovation. “By combining Carrier and Bryant’s high-performing, energy-efficient equipment and ServiceTitan’s commitment to bring those same, essential professionals technology that better ensures their success, we’ll be providing our mutual customers with an opportunity to lead the industry into the future,” Mahdessian said in a statement. Planned features of the collaboration include automatically receiving job leads from the Carrier.com and Bryant.com web booking portals directly in ServiceTitan and integrated registration, warranty and claim processing workflow and tracking for everyone on the Carrier team.

Mark Madler
Mark Madler
Mark R. Madler covers aviation & aerospace, manufacturing, technology, automotive & transportation, media & entertainment and the Antelope Valley. He joined the company in February 2006. Madler previously worked as a reporter for the Burbank Leader. Before that, he was a reporter for the City News Bureau of Chicago and several daily newspapers in the suburban Chicago area. He has a bachelor’s of science degree in journalism from the University of Illinois, Urbana-Champaign.

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